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Stopped-extension-DLL-exception / no-start-ma Error

I faced a strange issue few days back when i was trying to  force a Delta sync it gave me "Stopped-extension-DLL-exception / no-start-ma" errors.





Steps taken for fix -

1. Using Global Administrator credentials, I logged into Azure Portal. I quickly check the Sign in logs & noticed some Failure events & on exploring them, i found possible reasons under Additional details.

Possible reasons could be a Policy blocking the access. Policy could be a coming from Conditional access or from Identity Protection .















2. Navigate to Security feature under EntraAD --> Cross checked if in past, any conditional access policy was created that might block access.

3. I then verified Azure Identity Protection Policy & under Sign-in risk Policy, i did have a Policy which was configured for Testing purpose. 

Policy was about if the Sign in risk is Low & above, then for all users access would be blocked.
















I disabled that policy & tried forcing the Sync. This time, it got completed successfully.






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